Moving to a new POS solution can be a daunting experience taking up valuable management and staff time.
Buying your solution online with no ‘on the ground’ help can lead to core installation and setup issues.
Full testing is carried out on premise ensuring core networking and system infrastructure is configured specifically to your requirements.
A new POS system can be stressful for staff members that’s why our training takes place in your premises where staff members are more relaxed in an environment they are familiar with.
Ongoing support is part of the whole package offered by Samtouch System Provider’s. Whether you are looking for advice over the telephone, remote access to your system or a site visit from our local System Providers you can rest assured that on-going support is only a telephone call away.
Just some of the key features available for Samtouch:-
Floating Operators & Tabs I Dynamic Screen Set-Up I Remote Services I Customer Loyalty I Promotions I Caller ID I Food Allergens I Price Levels I Digital Receipts
Samtouch Software
Our solution is so easy to use, that staff members can be fully trained in less than 20 minutes.
Although the solution is one of the most feature rich POS solutions in the industry, providing a wealth of management reports, its designed to reduce shrinkage and speed up operation.
Our system delivers fast clerk lay-away or tab operation across multiple terminals as well as easy to use table management, split billing and fast tendering.
With lead thru operation prompting cooking instruction, up selling or cross selling features you can rest assured that the operation is kept simple for the operator but provides every opportunity to increase average transaction value.
Ongoing system maintenance, including product changes, menu changes or screen changes can be completed either on the POS terminal or via our cloud based solution Samtouch Office.
The Samtouch Office approach allows you to carry out changes without tying up the POS solution and can even be changed in advance and updated at a specific time selected by you.
Monitoring stock shortage or identifying staff error notification is only a small part of the cloud based back office solution.
With a wealth of management reports available at the touch of a button, Samtouch Office offers an easy to use back office solution cutting down mundane tasks.